Frequently Asked Questions

  • Easy! Join a Club here or pop in and see us for a chat. A member of staff will be able to get you signed up then and there.

  • Yes, fill out the contact form for your local Club and a manager will be in touch to arrange an induction.

  • Chat to any of our trainers on the gym floor to get started or find their contact info on the “trainers” tab of your local Club.

  • We offer a range of membership options to suit your needs, including multi-site & student packages. Find your local club for more info.

  • Log into the FitSense app and select Check-In. Scan your personalised barcode at the entry gate.

  • Log into the FitSense app and select Book. Here you can book into classes or join a waitlist.

  • Yes, you can purchase a multisite membership.

  • You must be 14 years old with a parent's consent to join Club 24. We recommend under 18’s use the facility during staff hours.

  • Yes, all of our gyms are fitted with plenty of secure lockers to keep your kit safe while you workout. Speak to a member of staff if you would like help accessing these.

  • Bangor and Lisburn both include free car parking facilities. Parking at our Belfast site is via the St Anne’s carpark with a preferential rate for members. See staff for details. 

  • Send us a DM on Instagram and we’ll do our best to locate it for you 🕵️

  • Yes, just log into the FitSense app and select Contact Club. Here you can select the option to freeze your membership

  • Yes, just log into the FitSense app and select Contact Club. Here you can select the option to cancel your membership. You can also cancel your membership any time by simply cancelling your monthly direct debit.

  • Yes, you can purchase a student membership for multi-gym use here.